How to Order | Boutique

Thank you for visiting Helene Anne Fortin’s boutique and website. We are committed to your complete satisfaction.

Order By Phone

To place an order, please call Helene Anne’s Boutique at 819-459-2161.

Delivery

Though we will endeavour to process your order as soon as possible, allow 2-3 weeks for delivery.

Payment Method

We accept payment by Visa and Master Card, bank transfer or money order. Note: We may require proof of identification, and may ask that credit card ownership be e-mailed to boutique@portraitsofyourlife.com

Shipping Charges

Shipping and handling charges apply and will vary depending on what is purchased and delivery location. We ship via UPS or Canadian Postal Service.

Sales Tax / Tariffs – Canadian and International

Canadian customers will be charged sales tax based on their delivery postal code.

International orders may be subject to duties and/or tariffs, which will be collected by the destination country’s customs office. Note: Payment for such duties and/or tariffs is the responsibility of the customer. Should a package be refused, it may not be returned to Canada and the total invoiced amount will still be charged.

Returns / Exchanges

Exact exchanges will be made on damaged or defective products. If the shipping tube or box is visibly damaged upon receipt, refuse it and notify us via e-mail immediately at boutique@portraitsofyourlife.com or by phone at 819-459-2161 and await further instruction. Claims must be made within three (3) working days of receipt of product.

Questions?

If you have questions relating to your order, please contact the Boutique by e-mailing: boutique@portraitsofyourlife.com or by phone at 819-459-2161.

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